Shipping policy
At Saima Ghumman, we specialize in digital Shopify design and development services. As our services are delivered digitally, no physical products are shipped.
Estimated Delivery Times
Our delivery timelines begin once all required project information has been received, including content, branding assets, product details, and any necessary account access.
| Package | Estimated Delivery |
|---|---|
| Starter Shopify Store | 7 Business Days |
| Growth Shopify Store | 10 Business Days |
| Premium Shopify Store | 15 Business Days |
| Hourly Support | As agreed before work begins |
| Monthly Support | Ongoing during your subscription period |
Business days exclude weekends and public holidays.
Project Start
Your project will begin after:
- Your order has been confirmed.
- All required information has been received.
- Any required Shopify account access has been provided.
- Required premium theme licenses (if applicable) have been purchased.
Delays in providing the required information may affect the estimated delivery date.
Delivery Method
All services are delivered digitally.
Depending on your package, delivery may include:
- Shopify Store Setup
- Theme Customization
- Store Configuration
- Custom Development
- Design Assets
- Documentation
- Training Session (if included)
Completed work will be delivered directly to your Shopify store or through secure digital delivery.
Delivery Delays
While we always strive to meet the estimated timelines, delivery may be affected by:
- Delayed client feedback or approvals
- Missing content or product information
- Changes to project scope
- Third-party service delays
- Shopify platform issues outside our control
If any delay occurs, we'll keep you informed throughout the project.
Order Completion
Your project will be considered complete once:
- The agreed scope of work has been delivered.
- Final revisions included in your package have been completed.
- The project has been approved or no feedback has been received within a reasonable period.
Need Your Project Faster?
If you have an urgent deadline, please contact us before placing your order. Rush delivery may be available depending on our current workload and may incur an additional fee.
Contact Us
If you have any questions about your project or delivery timeline, please contact us:
Email: support@saimaghumman.com
We aim to respond to all inquiries within one business day.